Newmarket Heating & Cooling ("we," "us," or "our"): protecting your personal information is a responsibility we take seriously. Whether you are browsing these pages or submitting a service request, this policy explains, in plain language, what we collect, the reasons behind each use, the safeguards in place, and how you can stay in control of your details.
Information We Collect
The quote request form on this site asks for the details we need to help you: your name, phone number, email address, the property or service address, and a short description of the work you have in mind. You supply this information voluntarily, and we only receive what you choose to type in.
How We Use Your Information
Everything you share serves a practical purpose connected to your request. A phone number lets us call you back, an email carries your quote and appointment confirmation, and the service address tells our technicians where to go. Beyond delivering and scheduling the work, your information stays idle rather than being put to other uses.
How We Protect Your Information
Our commitment is straightforward: your information stays within tight boundaries. We apply reasonable security practices to prevent unauthorized access, disclosure, or loss; internal access is granted sparingly and by need; and when records reach the end of their retention period they are destroyed. No list of our customers is ever put up for sale.
How Cookies Work Here
A certain amount of browser storage keeps this website running the way you would expect. Cookies and comparable technologies allow the site to function properly each time you return, remember choices you make during a visit, and give us a general picture of traffic patterns. Clearing them from your browser is always your option.
Analytics and Your Privacy
We measure how this website performs using lightweight, privacy-respecting analytics. The data involved is aggregate in nature: which pages are visited, roughly where visitors come from, and general device categories. Nothing in this measurement identifies you personally, and we use the findings only to make the site more useful.
Your Privacy Choices
Access, correction, and deletion are rights you can exercise without fuss. A note to the address below is all it takes for us to show you the personal information on file, amend anything that needs amending, or close out your record. You can also ask us to stop contacting you at any point.
Contact Us
We would rather hear from you than leave you wondering. If any part of this policy is unclear, or if you want to exercise the choices described above, our team is available through the following contact details:
Newmarket Heating & Cooling
Email: [email protected]
Newmarket, ON